Cancellation & Refunds Policy
At, PG WEB SERVICES, Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money for the following mentioned products/services within first 30 days of your purchase of the said products/services, provided the reasons are genuine and proved after investigation.
Products/Services eligible for 30 days Moneyback Refund Policy:
- Linux Shared Hosting
- Windows Shared Hosting
- Linux Cloud Hosting
- Business Email Account with 5 GB Storage
- SSL Certificates
- CodeGuard Website Backup
Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us for the above-mentioned products. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact us via CONTACT US link.
Cancellation/Refund Requests received within 30 days of the purchase of the product/service will be treated as cancellation of services for the next service period.
Some of our products/services do not have Refund/Moneyback option.
Products/Services NOT eligible for Moneyback Refund Policy:
- Domain Names
- SMS: Promotional SMS, Transactional SMS, International SMS (Submitted but Undelivered due to Opertor Restrictions/Rejections or Network Unavailability or any other technical reason.)
- Voice Message
- Keyword on Short Code
- Keyword on Long Code
- Impress.ly Website Builder
- Custom Web Design Service
- G Suite Email Accounts
- SiteLock Malware Detector
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products/services we can provide a refund (Only for the Product/Services ELIGIBLE for Refund).
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.